Support

Ask someone in your household who is an admin to set a new one: Settings, then People, then pick your name. If you are the only admin, email us. We will check that it is you and help you get back in.

Open Burp Baby on a phone that is already signed in and go to Settings, then Household. The code is shown there. A phone that has signed in before remembers it.

After 10 wrong PINs within 15 minutes from the same internet connection, sign-in pauses for 15 minutes after the last wrong try. The sign-in screen shows how long to wait, and everyone on the same Wi-Fi shares the count. Wait, then try again with the right PIN. This protects your household from guessing.

Start from the sign-in page. On iPhone, open it in Safari, tap the Share button and choose Add to Home Screen. On Android, open the browser menu and choose Install app or Add to Home screen. Open Burp Baby from that icon afterwards.

On iPhone, notifications only work from the app on your Home Screen, so open it from there. Then open Settings, find Notifications, turn them on for this device, and tap Send a test notification. Also check that notifications are allowed for the app in your phone’s own settings.

In Settings, find Language. The choice belongs to your account, so it follows you to every phone you sign in on.

From Settings, open the visit summary, choose 7, 14 or 30 days or since birth, and print it or save it from your browser’s print dialog.

You can remove any entry from view yourself; to have one erased for good, email us. To delete your whole household and everything in it, email us too. We will confirm it is you, delete it, and tell you when it is done. The privacy policy explains what is removed and what happens to backups.